At T&l News L.L.C., we respect your privacy and are committed to protecting your personal data. We take data protection very seriously and will ensure that we uphold the trust that our customers and others place in us when they provide us with their personal information.
1. Important information
2. Data protection principles
3. How we collect information about you
4. What information we collect and how we use it
5. Disclosures of your personal data
6. International transfers
7. Data security
8. Data retention
9. Your legal rights
Unless expressly stated otherwise, this website is not intended for children and we do not knowingly collect data relating to children.
T&l News L.L.C.is the “controller” for the purposes of data protection law, and is therefore responsible for your personal data.
Contact details, E-mail address, Telephone number
This version was last updated on 10 August 2022.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Data protection principles
T&l News L.L.C.adheres to the principles set out in data protection legislation when handling personal data. These principles require personal data to be:
- Processed lawfully, fairly and in a transparent manner.
- Collected only for specified, explicit and legitimate purposes.
- Adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
- Accurate and where necessary kept up to date.
- Not kept in a form which permits identification of data subjects for longer than is necessary for the purposes for which the data is processed.
- Processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage.
- Not transferred to another country without appropriate safeguards being in place.
- Made available to data subjects and allow data subjects to exercise certain rights in relation to their personal data.
We are also responsible and accountable for ensuring that we can demonstrate compliance with the data protection principles listed above.
How we collect information about you
We may collect, use, store and transfer different kinds of personal data about you. We collect and process personal data about you when you:
- register on this website or the websites of our brands;
- subscribe to any of our newsletters;
- subscribe to any of our publications;
- request any of our other products and/or services;
- respond to a customer survey;
- request information from us about our services and operations;
- contact us via email, telephone, post or through social media; and/or
- submit an enquiry to us.
Personal data is usually collected from you through direct interaction with us (either in person, by phone, by email, by post, via social media or through this website). For example, you will provide your personal information when you subscribe to any of our brands.
We may collect personal data from our partners or third parties, including through your LinkedIn, Twitter or other online profiles, or from other businesses or subcontractors that we work with and collect personal data about you, who have provided your personal information to us, either with your consent or on some other lawful basis.
We may also obtain further information about any of the businesses that are the subject of our reports and digital media that is freely available online as a result of investigation into these businesses.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of our contract with you, and you fail to provide that data when requested, we may not be able to provide our services. If so, we may have to terminate our contract with you but we will notify you if this is the case at the time.
What information we collect and how we use it
The personal data that we collect will include:
- Contact details including your name, address, telephone number, e-mail address, account log-in details and social media details;
- Payment information, including credit/debit card details and bank account details;
- Contact history, such as any communications with us by telephone, e-mail, post, through our website or via social media;
- Transaction history, including information about any previous newsletters or publications to which you have subscribed;
- Photographs, if you upload a photograph or image of you as part of our sign-up process;
- Marketing preferences; and
- Technical data such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, session replay data and other technology on the devices you use to access the website.
We will not collect or process Sensitive Personal Data (as defined in the Glossary) about you at any time.
We will generally use your personal data to:
- Provide you with the information and services that you request from us;
- Provide you with access to our relevant newsletters and publications;
- Personalise your experience on our website and the websites of our brands;
- Contact you by post, e-mail, telephone and via social media regarding the services and information that you have requested from us;
- Process any financial transactions (including collection of payments, management of any additional charges and fees and administration of any refunds);
- Create and administer your account on our website and the websites of our brands;
- Generally administer our relationship with you;
- Respond to any enquiries that you submit to us;
- Send you information by post or email about new services, products, assets, offers, updates and news or those of our third party clients or partners (see the “Marketing” section below for further details), including opportunities to be involved in any of our publications;
- Comply with our legal and regulatory obligations;
- Keep a record of your relationship with us;
- Prevent and detect fraud;
- Provide customer service and support (including investigating complaints);
- Train our staff and carry out quality control;
- Review and improve our services and publications;
- Use data analytics to improve our website, marketing, customer relationships, user experience and our organisation in general; and
- Administer and protect the website and our organisation (including troubleshooting, data analysis, testing and system maintenance and network security).
Lawful basis for using your information
In some cases, we will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you (for example, because you have ordered services from us and we need to provide them).
However, there are other lawful reasons that allow us to process your personal information, including where we have a “legitimate interest”. This means that the reason that we are processing information is because there is a legitimate interest for T&l News L.L.C.to process your information.
Whenever we process your personal data on the basis of a “legitimate interest”, we make sure that we take into account your rights and interests and will not process your personal information if we feel that there is a disproportionate privacy impact on you.
We may use your contact details to send you marketing communications if you are a consumer and you have expressly given consent to receive those marketing communications.
If you are not a consumer and you have requested information from us or if you have signed up to one of our newsletters or publications, or we have obtained your information from a third party source, we may also use your contact details to send you marketing communications unless you have opted-out of receiving that marketing.
You can ask us or third parties to stop sending you marketing messages by contacting us at any time or clicking the “unsubscribe” button in the relevant e-mail.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a booking or other contract for services that you have with us.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.
- Any of our third party clients or partners for the purposes of lead generation, where you have given us consent to disclose your personal information or where we have a legitimate reason to do so.
- Any suppliers, sub-contractors and/or agents we work with to provide you with the services that you have subscribed to or otherwise purchased from us.
- Any designers who are involved in the creation or design of any of our publications.
- Service and infrastructure providers who provide IT, security, software, marketing, advertising and system administration services.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, experts, accountants, insurers and other third parties who provide legal, banking, consultancy, accounting, insurance and other related services.
- HM Revenue & Customs, law enforcement agencies, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
- Any other entities in the T&l News L.L.C.group that may subsist from time to time.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We provide third-party advertising companies with Aggregated Data so that you may receive tailored advertisements based on your visits to our website and the websites of our brands. However, we do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not and will not sell your personal data to any third party.
Some of our external third party service providers or partners may be based outside the European Economic Area (EEA), in which case, their processing of your personal data may involve a transfer outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission (such as New Zealand or Switzerland).
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection as it has under EU data protection law.
- Where we use service providers based in the US, we may transfer personal data to them if they are part of the Privacy Shield which requires the service provider to apply a similar standard of protection to personal data shared between the EU and the US.
Alternatively, we may transfer your personal data outside the EEA where data protection law allows or requires us to do so.
Please contact us if you would like further information on the specific mechanism used by us when transferring your personal data outside the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available on request by contacting us using the details above.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please go to the below headings to find out more about these rights:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
“Personal data”, or “personal information”, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
“Sensitive Personal Data” means information revealing racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health conditions, sexual life, sexual orientation, biometric or genetic data, and personal data relating to criminal offences and convictions.
“Legitimate interest” means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the privacy impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
“Performance of contract” means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
“Comply with a legal or regulatory obligation” means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
By using our sites you accept these terms
If you do not agree to these terms, you must not use our sites.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use one or more of our sites, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 12 January 2022.
We may make changes to our sites
We may update and change our sites from time to time to reflect changes to our products, services, our users’ needs and our business priorities.
We may suspend or withdraw our sites
Our sites are made available free of charge.
Although we try to ensure that all of our sites are fully operational at all times, we do not guarantee that our sites will always be available, uninterrupted or error-free. We are not responsible for any technical interruptions to our sites caused by factors beyond our control including, but not limited to, heavy traffic congestion on our sites. We disclaim any warranty regarding viruses or other harmful components that may occur due to your own personal use of the sites.
We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under this agreement.
How you may use material on our sites
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Subject to any relevant payment terms or pay wall, you may print off one copy, and may download extracts, of any page(s) from our sites or publications for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites and publications must always be acknowledged (except where the content is user-generated).
You must not use any part of the content contained on our sites or in our publications for commercial purposes without obtaining a licence to do so from us or our licensors.
No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our sites or any services provided via, or in relation to, our sites. This includes using (or permitting, authorising or attempting the use of):
- Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our sites or any data, content, information or services accessed via the same.
- Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
Do not rely on information on these sites
Although we make reasonable efforts to update the information on our sites, we cannot afford to constantly review, screen, or edit the material submitted by our users. We have no control over third party content and we are unable to guarantee the accuracy of such third party content provided by our users. We make no representations, warranties or guarantees, whether express or implied, that the content on our sites and in our publications is accurate, complete or up to date.
You should verify the accuracy of any information provided by third party partners before relying on this information. Notwithstanding the generality of the above paragraph, our sites and publications are provided “as-is” and without warranty of any kind, including the implied warranties of merchantability, fitness for a given purpose, accuracy, or non-infringement.
Our sites and publications are provided for general information only, are not intended to amount to advice on which you rely and you should not rely on their content and should not treat this information as a substitute for professional advice. You should treat any information contained within our sites and publications with caution and at your own risk. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites or in our publications.
We are not brokers, dealers, investment advisors, or exchanges and we do not provide investment advice or advisory services. However, our sites and publications may provide financial and other related data for informational and entertainment purposes only. Such information is not intended to give advice and should not be taken as such and relied upon.
You are solely responsible for the way in which you utilise information obtained from or through our sites and publications.
We are not responsible for websites we link to
Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
We are not liable for any loss or damages including, but not limited to, claims for defamation, errors, loss of data, loss of money, or interruption in the availability of data arising out of the use or inability to use our sites or any links; to your placement of content on our sites or publications; or to your reliance upon information obtained from or through our sites or publications or through links contained on the sites or publications. We are not responsible or liable for any actions, self-assessments or inactivity made on your part as a consequence of information shared on the sites or publications.
Content does not reflect our views or values and is not approved by us
Our sites may include information and materials uploaded by other users of the sites or other third parties, including, but not limited to, publications, articles, interviews and videos, bulletin boards and chat rooms. This information and these materials have not always been verified or approved by us. The views expressed by users or other third parties on our sites or in our publications do not necessarily represent our views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us using the details above.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products and services to you, which will be set out in our separate terms and conditions of supply (a copy of which will be provided when you request products and/or services from us).If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our sites; or
- use of or reliance on any content displayed on our sites.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
- Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
How we may use your personal information
Uploading content to our sites
Any content you upload to our sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our sites a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in “Rights you are giving us to use material you upload”.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to any of our sites constitutes a violation of their intellectual property rights, or of their right to privacy.
You are solely responsible for securing and backing up your content.
We do not store terrorist content.
Rights you are giving us to use material you upload
When you upload or post content to our sites, you grant us the following rights to use that content:
a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the site and across different media including to promote the site or the service forever;
a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the sites forever.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
Rules about linking to our sites
You may link to any of our home pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our sites in any website that is not owned by you.
Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the home page.
We reserve the right to withdraw linking permission without notice.